Terms of service

 

OVERVIEW

Welcome to RuffScruffStuffCo!
The terms “we”, “us” and “our” refer to RuffScruffStuffCo. RuffScruffStuffCo operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). RuffScruffStuffCo is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.

You may be asked to provide certain information (email, billing, payment, and shipping details) to access or purchase through our online store. You warrant that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials and all activity occurring under your account.

SECTION 2 - OUR PRODUCTS

We make every effort to accurately represent our products and services. However, colors and product appearances may vary depending on your screen and device settings.

We do not guarantee that the appearance or quality of any product purchased will meet your expectations.
All product descriptions and prices are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. RuffScruffStuffCo reserves the right to accept or decline any order for any reason. Orders are not confirmed until payment has been received and accepted.

Please review your order carefully before submitting, as we may not be able to accommodate cancellations after acceptance.
Your purchases are subject to our Shipping & Refund Policy.
Custom and personalized items are final sale, while non-customized items may qualify for return within 14 days (see policy for full details).
You represent that your purchases are for personal use and not for resale or export.

SECTION 4 - PRICES AND BILLING

All prices are subject to change without notice. Prices shown at checkout are in effect at the time of order and include applicable taxes, shipping, or handling fees as specified.
You agree to provide accurate billing and payment information. You represent that the credit card or payment method you use is authorized and valid.

We are not responsible for pricing errors and may cancel or correct any order if an error occurs.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed. RuffScruffStuffCo is not responsible for delays caused by carriers, customs, or events beyond our control. Once the product has been handed to the carrier, title and risk of loss pass to you.

Please ensure all shipping information is correct. We are not responsible for lost packages due to incorrect addresses provided by the customer.

SECTION 6 - INTELLECTUAL PROPERTY

All trademarks, names, logos, images, text, graphics, and product designs displayed on our Services are the property of RuffScruffStuffCo or our licensors.
You may not reproduce, modify, distribute, or exploit any materials without our written permission.
Unauthorized use may violate copyright, trademark, and other applicable laws.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or endorsements. Use of any such tools is entirely at your own risk and discretion. RuffScruffStuffCo shall have no liability arising from your use of third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the accuracy, content, or policies of third-party websites.
Engaging with third-party products, services, or sites is at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

RuffScruffStuffCo is powered by Shopify, which enables us to provide our Services to you. However, all transactions are made directly with RuffScruffStuffCo.
Shopify is not responsible for any issues, damages, or losses arising from your purchases. By using our Services, you expressly release Shopify from any related claims.

SECTION 10 - PRIVACY POLICY

All personal data collected through our Services is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.
By using our Services, you consent to the collection and processing of your personal information as described therein.

SECTION 11 - FEEDBACK

If you provide us with feedback, reviews, suggestions, or other content, you grant us a perpetual, royalty-free license to use, reproduce, and display it for commercial purposes. You agree that all feedback complies with applicable laws and does not infringe upon third-party rights.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website may contain errors related to product descriptions, pricing, or availability. We reserve the right to correct, change, or update information and cancel orders at any time without notice if inaccuracies are found.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes or to violate intellectual property, privacy, or other rights. You may not upload malicious code, spam, or attempt to interfere with website functionality.
Violation of these terms may result in account suspension or termination.

SECTION 14 - TERMINATION

We reserve the right to terminate or suspend your access to our Services at any time without notice for any breach of these Terms.
All obligations and rights that by nature should survive termination (including intellectual property, indemnification, and limitations of liability) will continue in effect.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available.”
We make no warranties or representations, express or implied, regarding merchantability, fitness for purpose, or non-infringement.
We do not guarantee uninterrupted, error-free, or secure operation of the website or its content.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, RuffScruffStuffCo and its affiliates shall not be liable for any indirect, incidental, or consequential damages (including loss of profits, data, or business) resulting from your use of the Services or products purchased.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless RuffScruffStuffCo, Shopify, and their affiliates from any claim arising out of your violation of these Terms or your misuse of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure by RuffScruffStuffCo to enforce any provision shall not constitute a waiver of that right.
These Terms, along with our posted policies, form the entire agreement between you and RuffScruffStuffCo and supersede any prior agreements or communications.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent.
We may assign these Terms to any affiliate or successor without notice to you.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to conflict of law principles.
You consent to the jurisdiction of the courts located in Ontario for any disputes arising from these Terms.

SECTION 22 - HEADINGS

Section headings are provided for convenience only and shall not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.
We reserve the right to modify or replace these Terms at any time, with changes effective upon posting. Continued use of the Services constitutes acceptance of such changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@ruffscruffstuff.com.
Our contact information is as follows:

RuffScruffStuffCo
📧 info@ruffscruffstuff.com